Dr Goel's Orthovedam Terms & Conditions

Welcome to Dr. Goel’s Orthovedam (“we”, “our”, “us”). By accessing or using our website https://Drgoelsorthovedam.com and our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of the website and services.

Dr. Goel’s Orthovedam provides online Ayurvedic consultations, appointment booking, medicine delivery services, and health-related information. All consultations are based on Ayurvedic principles and the information shared by the patient. Online consultation does not replace physical examination where medically required, and patients are advised to seek immediate in-person medical care in case of emergency or serious health conditions.

The medical information provided on the website is intended only for general awareness and educational purposes and should not be considered as a substitute for professional medical advice. Treatment outcomes may vary depending on individual body constitution, condition severity, lifestyle habits, and adherence to prescribed treatment plans.

Users must be at least 18 years of age to use the services or make payments. If a booking is made on behalf of another individual, the user confirms that proper consent has been obtained. All appointment bookings are confirmed only after successful online payment. Appointment availability depends on slot availability, and delays caused by late joining, technical issues, or incomplete patient information may impact consultation duration.

Payments are accepted online via UPI only. All fees displayed on the website are subject to change without prior notice. Once a consultation is booked and payment is completed, no refunds or cancellations are permitted. Missed appointments or late participation will not qualify for refund or rescheduling. In rare situations where service cannot be delivered due to technical or operational issues from our side, resolution may be considered at our discretion.

Medicines are prescribed strictly based on online consultation and patient-provided information. Patients are responsible for following dosage instructions carefully. Medicines once dispatched cannot be returned or exchanged. Improper usage, self-modification of dosage, or failure to follow medical advice may affect treatment outcomes.

Users agree to provide accurate and truthful information, use the website for lawful purposes only, and avoid misuse or disruption of the website or services. Any violation may result in suspension or termination of access. All content available on the website, including text, images, graphics, logos, and branding, is the intellectual property of Dr. Goel’s Orthovedam and may not be copied or used without written permission.

Dr. Goel’s Orthovedam shall not be liable for indirect or consequential damages, treatment outcomes dependent on individual response, technical failures beyond reasonable control, or delays caused by third-party service providers. Maximum liability shall not exceed the amount paid for the service. Use of the website is also governed by the Privacy Policy, which forms an integral part of these Terms & Conditions. We reserve the right to modify these terms at any time without prior notice. Updated versions will be published on the website.

These Terms & Conditions shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Delhi, India.